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Privacy Policy   18.12.2017 14:02:28
San Diego Rotorcraft Club's Privacy Policy:
    At Pra31, we are committed to providing excellent customer service and outstanding information while respecting and protecting the privacy of our customers. We take this responsibility seriously to respect your privacy and seek to protect the trust you place in Pra31.

    All orders are transmitted in an encrypted format. To be sure that your order is secure, simply check the address 'URL' look for "https:" not "http:" and check your Web browser while you are in the ordering section. Most browsers use some sort of symbol to alert you to the fact that you are on a secured Web site. For example, Netscape and Internet Explorer use icons - either a padlock or a key - in the bottom left hand corner that appear when the site is secured.

    To better serve you, we may collect and maintain certain information regarding, for example, your product and service preferences, dates of special occasions related to people you buy gifts for (e.g., birthdays), and billing and shipping information. All information will be kept in a secure encrypted database. Credit Card number are encrypted and sent directly to the bank and are not kept by us.  Under no circumstances do we sell or rent this information to other businesses, and we strictly protect and enforce the confidentiality of this information.

    Further protection is provided at checkout, we require the credit card customer identification number (CIN) with every online purchase made with American Express, MasterCard and Visa Cards. The CIN is a 3 or 4 digit, numeric value that provides a cryptographic check of the information embossed on the card. This security feature is designed to protect you against consumer fraud. Your CIN will not be stored or maintained on any of our systems and you will need to provide the number every time a purchase is made on Pra31. Click here to learn more about CIN.

Why logoff? Because a malicious administrator can become you. But not at our site!

    Because even using HTTPS/SSL (a secure session) your last URL variables will be left over from your previous HTTPS/SSL session and will be passed to the next site you visit.  If you do not logoff, there is a good chance that you will unknowingly be providing the first web site you visit vital information about your previous transactions. If the next web server is operated by some sort of malicious administrator or someone is packet sniffing your connection, you will be giving them the tools to go back into the secure session you just left and act as you. Oops! 

    This is why you must remember to use the logout feature at every site where your personal information is recorded. Not at our site! Don't worry about our site as much. We intentionally don't pass personal information between our pages solely to defeat hackers from stealing your session. Beside we have also given you a key, that only you have, in the form of a 'cookie' on your computer's hard drive that tells us that it is you, and only you!

Our Privacy Policy is explained in more detail below.
 

1. What information does Pra31 collect from our online customers?
For those individuals who visit our site but do not make a purchase, we collect and store IP ("Internet Protocol") addresses during the visit. No individualized information is collected, and the IP address is not traced to a particular individual. Similarly, we collect information, using that IP address, about the navigational or browsing activities of our visitors. Again, that information is not tied to any name or other personally identifying information but is used solely to provide generalized demographic data, such as what geographic areas our visitors are from and visitor browsing patterns. We cannot use that data to identify you. For those who make a purchase on Pra31, in order to fulfill the order, we collect and store your name, address, shipping information, email address, purchase data, and billing information.

2. Does Pra31 use "cookies"?
"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. We only use cookies as one part of our security designed to protect you from hackers, stealing your identity! Currently, after you login to shop from each new computer during your first visit to Pra31, we will create a cookie containing a unique encrypted customer number key. Like your bank PIN number it stops hackers from becoming you on our site, should you forget to logoff! Most web browsers automatically accept cookies, but you can change your browser to prevent such acceptance, which will result in your inability to purchase online from us. We do not retain any individualized information as a result of our use of cookies. "Cookies" are only one of several methods we use to authenticate you and protect your information.

3. How does Pra31 use the individualized information that we collect?
In addition to using the information referenced above to fulfill your purchase order, we also retain your name, address, email address and purchase information in our customer database. We use that information to allow you to view your orders, to respond to your inquiries and to make subsequent purchases easier and faster. We also may use that information, from time to time, to contact you concerning our products, services, sales or special promotions of Pra31. We try to limit those contacts to ones that might really be of interest to you. If you would prefer not to be contacted about our special offers, products or services, please notify us at the mailing address or email address provided below:

San Diego Rotorcraft Club's
Customer Service
Dave Bacon
1333 Olive Ave. #44, Vista, CA. 92083 USA or
Email Us

We currently send emails only to those Pra31 customers who request that we provide them with information about our products and services. If you have previously requested such emails, but have changed your mind, contact us by one of the methods referenced above or by unsubscribing to the Pra31 Newsletter.

Please be advised that since promotions may already be in process at the time of your request, it may take up to ten days before electronic contacts cease. As a result, you may receive mail or other solicitations from Pra31 during a ten-week period. You may also use the above addresses and phone number to correct or update any of the individual information we have stored.

4. How is the information Pra31 collects stored and what security procedures do we have in place to protect the confidentiality of that information?
Currently, the Pra31 customer information that we maintain is stored in our internet database and in our corporate customer database. Both databases are encrypted and password protected. We limit access to that information to those within our organization with a business need to know. Most of our employees do not have access to that information. In addition, we enforce a policy against unauthorized disclosure or use of the information you share with us, and we instruct our employees concerning that policy. Those employees that do have access are required to abide by our privacy policy. We also require that those third parties who provide services to us and may have access to customer information (such as data collection, storage and reporting services and mail vendors) share our commitment to maintaining your privacy and adhere to our company's nondisclosure requirements. As stated above, we do not under any circumstances sell or rent customer information to any outside company or organization nor do we permit any such organization to use customer information for its own business purposes.

In fact, we will release specific information about you only if we are compelled to do so to comply with valid legal processes such as a search warrant, subpoena or court order or in the unlikely situation where we, in good faith, believe such information is necessary to prevent harm to you or others.

We use secure server technology to keep your personal information - including your billing and account information - as secure as possible. Your ordering information is encrypted. Once your information is stored on our database, we have database security technologies and procedures in place to protect it from access by unauthorized employees or third parties.

5. How does Pra31 protect the safety and privacy of children?
Our site is not directed or marketed to children under the age of 18. We do not intentionally collect or store information on children. If we learn that a child has made a purchase from Pra31 without his or her parent's consent, we immediately, upon parental request, void the sale and refund any monies collected on the return of the merchandise.

6. Will Pra31 privacy policy change?
We can't foretell the future and may need to change or enhance our policy to improve our service to you. If we do change our policy, we will note those changes on our Web site. A message will be displayed on our home page for a period of time that a change has been made, and the change will be highlighted within the privacy policy. You are welcome to refer to this policy each time you are considering making a purchase.

If you have any questions or concerns about our Privacy Policy, please Contact Us